Privacy Policy

Who we are

Blast Off Events is a company limited by guarantee registered in England and Wales number 10205460.

Rocket Race (trading as Blast Off Events) is committed to protecting your privacy. We will use the information that we collect about you in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications Regulations 2003 and the forthcoming General Data Protection Regulation (GDPR 2018).

Our website address is: http://rocketrace.co.uk.

What Information Do We Collect?

You give us your information when you sign up to take part in an event.

Online tickets sales are managed on behalf of Blast Off Events by Etchrock. Security is a high priority for EtchRock. They take appropriate precautions to protect your personal data and do not sell the personal information of their customers to third parties. Protecting your privacy is important to them and they strive to keep all information relating to you confidential in accordance with their privacy statement and the law.

Blast Off Events sends regular newsletters to subscribers using Mailchimp, a marketing automation platform and an email marketing service. We keep a record of the emails we send you via Mailchimp, and we may track whether you receive or open them so we can make sure we are sending you the most relevant information.

Any other email communication with you will be held in our email folders.

We may also obtain personal information about you from other sources, such as if a family member or friend contacts us on your behalf. We may combine information you provide to us with information available from external sources in order to gain a better understanding of our audiences, visitors and supporters to improve our fundraising and marketing methods. These sources include:

Social Media

We use social media to broadcast messages and updates about events and news. On occasion we may reply to comments or questions you make to us on social media platforms. You may also see adverts from us on social media that are tailored to your interests. See our cookie policy for further information:

Depending on your settings or the privacy policies social media and messaging services like Facebook, LinkedIn or Twitter, you might give third parties (like Blast Off Events/Rocket Race) permission to access information from those accounts or services.

Information Available Publicly

This may include information found in places such as Companies House, your biography on your work website or information that has been published in articles/ newspapers

Comments

When visitors leave comments on the rocketrace.co.uk website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How we keep your details safe and secure

Your personal data will be held and processed on Blast Off Event’s systems or systems managed by suppliers on behalf of Blast Off Events.

We will only ever share your data in other circumstances if we have your explicit and informed consent.

 

What we use your Personal Information For

We aim to be clear when we collect your data and not to do anything you wouldn’t reasonably expect. The main purpose for collecting your data is to ensure we have full information for all participants of our events, including any relevant medical information and a point of contact in case of emergency.

If you sign up to the Blast Off Events mailing list, we collect your full name and email address. Once you have subscribed, you can manage your preferences at any time and we will include opt-out instructions in any marketing or fundraising communications you receive from us.

If you purchase a ticket for a Blast Off Events event, the transaction is carried out using Etchrock. EtchRock complies with PCI-DSS 3.1 Level 1 as both a Merchant and a Service Provider. EtchRock is also registered with Stripe as a PCI-compliant Payment Provider. EtchRock is regularly audited by independent ISC2 Qualified Consultants. EtchRock passes internal and external application and network penetration testing performed by independent ISC2 Qualified Consultants. Read their Privacy Policy here

We will use your full name and relevant booking information at the event registration desk to allow you to check in for the event. Relevant details about participants who have indicated any medical information we need to be aware of with be shared with our event medical team.

We use this data to provide you with the events, products, services or information you asked for, and understand how we can improve our communications or events.

Giving you Control

With your consent, we will tell you about events, activity and general information about Blast Off Events. Occasionally, we may include information in these communications from partner organisations or organisations who support us. You can opt out from these marketing communications at any time – every email sent to you will tell you how to do this.

We do not sell personal details to third parties for any purpose. We will only share personal details for the purposes of marketing if you have given explicit consent for us to do this. But if we run an event in partnership with another named organisation your details may need to be shared in order that they can help us run the event.

If you have opted out of marketing communications, we may still get in touch with you. For example we may email you to give you important information about the events you’ve booked or to tell you about any changes.

We will give you the opportunity to opt out, at any time, from any marketing or fundraising email communications..

Third Parties

Occasionally when purchasing tickets online you will have the option to ‘opt-in’ and receive information from third partners associated with Blast Off Events. We will only share your details if you have given explicit consent for us to do this.

If we have already given your data to another company, we can’t remove you from their mailing list. To opt in or out of marketing or other communications from another company, please get in touch with them direct. They should always provide instructions for opting out in any marketing or other communications you receive.

We will not otherwise share your personal information with third party organisations.

Sensitive information

Sometimes we ask you to provide sensitive information, for example when you book for certain events or participate in some activities. As with all the personal information we hold, sensitive information is held securely and restricted to those who need to use it.

 

Your Rights

You have the following rights related to your personal data:

  • The right to request a copy of personal information held about you
  • The right to request that inaccuracies be corrected
  • The right to request us to stop processing your personal data
  • The right to withdraw consent
  • The right to lodge a complaint with the Information Commissioner’s Office or Fundraising Regulator

 

Contact Us

Please contact us if you have any questions about our privacy policy or information we hold about you:

Email us rocket.race@mail.com